The flapper door on the ice maker won't close after I dispense ice. Hold times are long. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. Has this been going on since the unit was installed? The same thing is happening to me. If the motor is getting power, but it won’t run, replace it. Unpluggin fridge waited close to a minute worked one time but not the next as soon as plugged it in flap begins cycling. Online  support said to turn fridge off for 3 minutes and then back on but it didn't do anything. Before I did that, the ice would melt and freeze the door shut. Re: KitchenAid 48" built in Ice despenser flap not closing properly allowing air in « Reply #3 on: August 13, 2011, 10:36:40 PM » Just remove trim around the dispenser . G E Ice dispenser flap not closing Patty I have the same frig and the same problem. RF23HCEDBSR/AA. To determine if the motor is defective, first determine if the motor is getting power. I can't listen to this for another 5 days before the service repair person gets here. Have the doors been removed recently? There must be a way to turn this noise off. Start doing it yourself with the confidence that comes with 100+ years of experience. For more information about our privacy practices and a list of our affiliated brands, please read our, Kitchen Appliances to Bring Culinary Inspiration to Life | KitchenAid. © Copyright 2020 Product Help | KitchenAid. Also if the doors were removed during installation check to make sure they were installed correctly. The dispenser control board governs most of the functions of the dispenser system. There is a small round component on a short arm, that apparently goes over the lid hinge pin, that is hanging down. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. Humidity causes ice to naturally clump together. My KitchenAid side by side refrigerator (KSCS25INWHOI) ice dispenser door or flap does not stay closed. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. Nothing seems to reliably work to stop it, opening closing door, pushing ice/water dispenser buttons, tried everything i can think of. For the time being, I have a rag shoved down the ice chute so cold air doesn't leak out of the freezer. The dispenser switches send voltage to the dispenser. The design of the stand mixer is a trademark in the U.S. and elsewhere. in Kitchen and Family Hub 2 weeks ago; Bottom pull-out freezer drawer won't close all the way (3-door refrigerator) in Kitchen and Family Hub 2 weeks ago; The flap on the fridge ice dispenser cycles open/closed endlessly in Kitchen and Family Hub 09-22-2020 Bottom pull-out freezer drawer won't close all the way (3-door refrigerator), The flap on the fridge ice dispenser cycles open/closed endlessly, Refrigerator RF4289HARS - Freezer door not opening at all. Humidity causes ice to naturally clump together. If only one dispenser part is not working, test each of the dispenser components before testing the control board. RF23HCEDBSR/AA. Generic form submit error message if an error response is not returned or is empty but an error has occured. Inspect the dispenser actuator—if it is broken, replace it. Email. I have been trying to find out how to remove the frame on the front of the dispenser so I can get a better look at the flap to see what may have occurred. Was it professionally installed? Please try a different email address. If the dispenser solenoid is defective, the dispenser door won’t open. In addition, check the dispenser actuator pin to ensure that it moves freely. How long have you had this unit? Is the ice dispenser chute clogged or blocked? Ice Maker Dispenser Flap Will Not Stop Opening and Closing. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! I tried closing it with my hand, and sometimes it'll close but this time it's stuck. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is more likely that a single part has failed. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. If the control board is faulty, it may stop supplying power to the entire dispenser system. Some packaging used to avoid damage during shipping could keep the door from closing. Periodically the ice maker flap in the door will cycle continously opening and closing. If one of the dispenser switches is defective, the dispenser will not work. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. refrigerator ice flap keeps opening and closing, Re: refrigerator ice flap keeps opening and closing. Doors that are incorrectly installed may not close or seal properly. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. 01 - Dispenser Control Board. Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, and then dry thoroughly. Shipping all 7 days! If the dispenser door motor is defective, the dispenser door won’t open. If the dispenser solenoid is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. Flapper door on ice dispenser not closing - Answered by a verified Appliance Technician ... My Kitchenaid side by side (KSSSBD42DBXOO) freezer freezes. If the dispenser actuator is broken, it may not activate the switches properly or at all. The auger motor spins the auger blade and pushes the ice through the dispenser chute. All rights reserved. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Ice particles can build up until the ice dispenser chute becomes blocked and could cause the door to stay open. I note that no one has replied and am wondering if you may have gotten information elsewhere. The ice dispenser flap keeps opening and closing when the doors are open or when they are closed.

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