The CDK Global logo and CDK Global are trademarks of CDK Global, LLC. After the initial sale, wondering how you can keep the “romance” alive with your customers?

Talk to us about classes customized specifically for your dealership.

SureStart. Training from the experts at CDK lets you and your staff take full advantage of what your system has to offer. Ours is to empower your staff with the tools to do it. Codes | Labor Op Codes | Recommended Maintenance | Name File | Complaint Codes | Customer Pay Type | Co. Name | Customer Vehicle | Delete RO History | Manufacturer | Miscellaneous Fee | Default Service Adv.

Maintenance: System Customization | Bill Code Setup | Service Adv. That’s why CDK has built unique learning solutions to cater to staff with different skills, responsibilities, and levels of expertise.

Mobile Service Advisor .

Give Personal Service . Greet customers by name and confirm their booking details, carry out a Vehicle Condition Report face-to-face and conduct a walk-around or full VHC with photos* so everyone agrees upfront. Course Sections . *Requires Wi-Fi, 3G or 4G internet connection. From creating an open platform to build better connections between manufacturers, dealers and customers to providing solutions for every touchpoint of a customer’s purchase and ownership experience. Mobile Service Advisor is a great solution for personalising and streamlining the check-in process. PO Box : 454521, Middle East DMS localisations by department. Give your dealership the learning experiences it needs, to make the most of the DMS you rely on. Training-Service Advisor; Back. menu close. Sales Advisors can meet and greet by name and check-in customers on the forecourt, removing queues at reception. As soon as the booking is identified, the check-in process is quick and simple. Not us. The software you use is an investment in your dealership. Sign up to receive email notifications from CDK Global.

The topics covered will give you the skills required to be efficient and effective in your role. Your customers feel they are treated like VIPs every time. Cygnet Way Charnham Park Hungerford, RG17 OYL, Tel:+44 (0)1488 662662 Fax:+44 (0)1488 662124. Training Academy. EnableMe.

We’re committed to doing this together and exploring all of the endless possibilities that exist across all automotive and related industries. The topics covered will give you the skills required to be efficient and effective in your role.

Looking to get even more out of your training?

Training with CDK Global.

Each service advisor generates several times the annual income of a sales consultant, yet… Join now to view this exclusive content. Ensure staff gets the hands-on training and real-world knowledge they need to make the most of that investment. One of the many advantages is getting the opportunity to speak at UX conferences on behalf of CDK.

It comes with a wide range of features, designed to help your dealership run more efficiently, productively, and profitably. Seamless integration and automation help to reduce frustrating check-in delays. Your CDK DMS is a powerful tool.

All new and existing service advisors who wish to gain the knowledge and skills for this role. Personalise and streamline the check-in process with Mobile Service Advisor.

There are advantages when it comes to being a part of the CDK (UX) team. Consolidate work and service into a single quote. Click here to subscribe or login. CDK University has the educational tools you need for your entire dealership—whether you’re learning new features, onboarding staff, or turning seasoned users into pros. Five Habits of a Successful Dealer Principal, Hardware Maintenance and Support Services.

Some are afraid of change. Give your staff the online training they need to make the most of your software.

We want to hear from you. Plus, you get free access to self-paced learning from CDK U whenever you want it. What should you do before, during and after the first date? With CDK U, self-paced learning is available online every day of the year, 24/7. Customized Approach

Privacy | Terms | Contact us | Subscribe | Distributor Programme. Training to help you tackle business challenges.

. Stay connected to your customers with a seamless digital journey through the workshop. Make vehicle inspections more transparent and simplify customer approval of quotes. Media Center | Careers | CDK Website Privacy Statement | CDK Policies Your goal is to run a successful dealership.
Change is exciting. The course targets all areas of Autoline Service Advisors role.

Ensure customers get the best possible check-in experience. Support. Follow the instructions in the email to complete your sign up.

Staff there have the ability to create loyal customers or repel your clientele swiftly. When you choose a CDK DMS, our comprehensive 6-step Training & Implementation process comes standard, to make the switch as seamless as possible. Sales Advisors can meet and greet by name and check-in customers on the forecourt, removing queues at reception. Need access to CDK U?

Your CDK DMS is a powerful tool.

We want to be a part of it and help shape the future at a global and local level. This function allows you to modify or delete service advisor records in the system. For CDK customers, it’s the RAP report, but every DMS has something similar: ELR, or effective labor rate, is how much … One size does not fit all. The success of a dealership depends in large part on the leadership of the Dealer Principal. You can build on that training with a range of flexible and effective learning opportunities that fit your schedule: Equip your staff with the tools they need to master new DMS capabilities, and they can maximize their performance and unlock new efficiencies you may never have realized were possible.

Mobile Service Advisor is a great solution for personalising and streamlining the check-in process.

Office 514, 5th Floor, Onyx Tower, Keep your mind on the course with easy navigation and a dashboard that shows your progress. Attendees will have good keyboard skills, good spoken English, and a basic knowledge of the Showroom and CRM module in Autoline. Service Advisor Maintenance.

Learn how your dedicated Training & Implementation team sets you up to succeed with your new DMS. Request your own login. Gender Pay Gap Report 2017-2018 | Gender Pay Gap Report 2016-2017 | Environmental Statement | CDK Global UK Tax Strategy | Modern Slavery Statement, The CDK Global logo and CDK Global are trademarks of CDK Global, LLC. © 2020 CDK Global Middle East FZ-LLC.

We provide integrated technology solutions to approximately 30,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world.

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Learn how to become a service advisor. From booking a service to video VHCs, Connected Workshop helps you join the dots for your customers, every step of the way. Provide a total price and get approval face-to-face, capture an e-signature instantly and review the customer’s details—all from one place. The course targets all areas of Autoline Service Advisors role. A CDK Learning Consultant can help you build the right training program to meet your dealership’s goals. After submission, you will receive a confirmation email. Daily Performance Reports are Important to Service Advisor Training All of these numbers are found in a daily performance report. Mobile Service Advisor helps to improve the customer experience by personalising the check-in, speeding up vehicle inspections and creating the opportunity to build workshop revenue pipeline.

US: © 2020 CDK Global LLC / CDK Global is a trademark of CDK Global LLC. Our training is designed to do just that, and more.

Training from the experts at CDK lets you and your staff take full advantage of what your system has to offer. experience serving the automotive and adjacent industries. To complete the check-in, you can review the summary of work and service and consolidate it into a single quote on the mobile device that can be printed out for the customer. Look no further. The Greens,

Courses cover a wide range of dealership needs, including accounting, finance, sales, marketing, inventory optimization, and more. Copyright © 2020 CDK Global (UK) Limited.

Tablet-assisted appraisals and up-to-the-minute pricing data help your service department perform at the highest level. | Tech. Understand the kinds of training CDK offers, and how each can benefit your business. Dubai, UAE

Gain valuable insights and information from industry experts through engaging demos, interactive courses, and real-world scenarios.

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